
To include a link to the order status page in a custom email template, do one of the following:Ĭlick Revert to default (this erases any other customizations you made). Repeat these steps for the Shipping confirmation and Shipping update email templates.īecause you customized your order confirmation, shipping confirmation, or shipping update templates, Shopify can't include a link to the order status page in the emails.
#Step up in order how to#
If you're not sure if you or staff customized your email templates, then here's how to check:

I'm not sure if my email templates have been customized The order status link is emailed to your customer automatically when you update orders with tracking numbers. To add a tracking number, follow these steps:Īdd tracking numbers to your orders. If you use Shopify's default templates, then your email templates automatically include a link to your customer's order status page. I haven't customized my order confirmation or shipping email templates I'm not sure if my email templates have been customized.I haven't customized my email templates.

To set up these emails so they link to your customer's order status page, select the option that best describes you: The following email templates can include a link to the order status page: You can use Shopify's default email templates, or custom email templates.

